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Unless otherwise stated, your product unit is covered by a one-year parts and labor limited warranty. Dichroic filters are not guaranteed against breakage or scratches to coating. It is the owner’s responsibility to furnish receipts or invoices for verification of purchase date, and dealer or distributor. If purchase date cannot be provided, date of manufacture will be used to determine warranty period.
It is necessary to obtain a Return Material Authorization (RMA) number from your dealer or point of purchase BEFORE any units are returned for repair. The manufacturer will make the final determination as to whether or not the unit is covered by warranty. Lamps are covered by the lamp manufacturer’s warranty. All product units or parts returned to Ocean Optics must be packaged in a suitable manner to ensure the protection of such product units or parts. This packaging must be clearly and prominently marked to indicate that the package contains returned product units or parts and must also display its RMA number. Accompany all returned product units or parts with a written explanation of the alleged problem or malfunction. Ship returned product units or parts to: Ocean Optics, 8060A Bryan Dairy Road, Largo, Florida, 33777.
NOTE: Freight damage claims are invalid for fixtures shipped in non-factory boxes and packing materials.
Freight
The purchaser will pay all shipping charges. Items under warranty shall have return shipping paid by the manufacturer only in the continental United States. Under no circumstances will freight collect shipments be accepted. Prepaid shipping does not include rush expediting such as air freight. Air freight can be sent customer collect in the continental United States. REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. OCEAN OPTICS, INC. MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCT, AND OCEAN OPTICS SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Warranty is void if the product is misused, damaged, modified in any way, or for unauthorized repairs or parts. This warranty gives you specific legal rights; you may also have other rights, which vary from state to state.
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